Are communal facilities available 24 hours a day?

Not every communal facility is open 24 hours a day. Opening hours depend on the space, development & any safety or staffing requirements.

For example, a gym may have different access hours from a lounge, roof terrace or bookable event space. Some facilities may close temporarily for cleaning, maintenance, private bookings or safety reasons.

Before using a facility

• Check the hours displayed in your resident guide or at the entrance.
• Follow any booking or access requirements.
• Observe posted rules on noise, capacity & age restrictions.
• Do not enter a closed or restricted space, even if you have an access fob.
• Report a locked door or access fault to the on-site team rather than forcing entry.

Roof terraces may be closed during adverse weather, and certain activities may be restricted in the evening to protect nearby residents.

We communicate significant changes through the normal resident channels. If an opening time is not clear, ask your management team rather than assuming access is available around the clock.