Moving in & access
Get ready for your arrival with guidance on moving in, collecting keys & accessing your space.
Preparing for move-in
- Can I visit my apartment to take measurements before moving in?
- What needs to be completed before I can move in?
- Is there parking or a loading area for moving vehicles?
- Do I need to book a move-in appointment?
- Will I receive a move-in guide or checklist?
- Can I arrange furniture deliveries before my move-in date?
- How do I prepare for moving into my new apartment?
- Are there any restrictions on removal companies or moving large furniture?
- Can I reserve a lift for moving furniture?
- When will my move-in date and arrangements be confirmed?
Keys, fobs & building access
- What should I do if I get locked out of my apartment?
- How many keys or access fobs will I receive?
- How does the building's entry and intercom system work?
- How do I access communal facilities and shared spaces?
- How do I access the building and my apartment?
- How do I report a faulty key, fob or access system?
- What should I do if I lose my keys or access fob?
- How do I collect my apartment keys and access fobs?
- Can I request additional keys or access fobs?
Inventories & condition reports
- Can I submit photographs as evidence of the apartment's condition?
- What should I do if I notice damage or missing items when I move in?
- How long do I have to report issues with my check-in inventory?
- What is included in the check-in inventory?
- What should I do if an appliance or fixture is not working when I move in?
- Do I need to review and sign the inventory?
- Will I receive an inventory or condition report when I move in?
Setting up utilities & broadband
- Can I choose my own broadband provider?
- How do I register for council tax when moving into an apartment in England?
- Do I need to set up my own electricity, gas or water accounts?
- What should I do if my utilities or broadband are not working when I move in?
- Do I need to notify any local authorities when moving into an apartment in Dublin?
- How do I set up broadband in my apartment?
- How do I find and submit my opening meter readings?
- Will electricity, heating and water be working when I move in?
- Is broadband already installed and ready to use when I move in?
Move-in day & check-in
- Where should I go when I arrive to move in?
- Can someone else check in or collect my keys on my behalf?
- Will someone show me around the apartment and building when I move in?
- Can I move in during the evening, at weekends or on public holidays?
- How long does the move-in and check-in process take?
- What documents or identification should I bring on move-in day?
- What should I do if I am running late on move-in day?
- Can friends or family help me move in?
- What happens on my move-in day?
- What should I do if my apartment is not ready when I arrive?