Our developments & apartments
Explore our properties, locations, facilities & amenities, & find the right space for your needs.
- What is Incremental Living?
- What does build to rent mean?
- Which developments have co-working spaces?
- How large are your apartments?
- Is Wi-Fi available in shared areas?
Enquiries & viewings
Find out how to make an enquiry, arrange a viewing & get answers to your questions.
- Can I check availability at a specific development?
- How often is apartment availability updated?
- What happens after I have attended a viewing?
- Do you offer virtual or video viewings?
- Can I enquire on behalf of someone else?
Applications & referencing
Everything you need to know about applying for a property, making a booking or buying a home.
- How do I apply to rent an apartment?
- Can I complete my rental application online?
- Can I apply if I am self-employed?
- What referencing checks do you carry out?
- What responsibilities does a guarantor have?
Rent, payments & deposits
Information about rent, fees, deposits, payment methods, billing & refunds.
- Can I negotiate the advertised rent?
- What is included in the monthly rent?
- How much is the holding deposit?
- How much is the tenancy deposit?
- Are there any charges for late rent payments?
Tenancies, policies & responsibilities
Understand your agreements, our policies & the rights & responsibilities that come with your property.
- How long do you keep my personal information?
- What type of tenancy agreement will I sign?
- How long will my tenancy last?
- What rights do I have as a tenant?
- Is CCTV used at your developments?
Moving in & access
Get ready for your arrival with guidance on moving in, collecting keys & accessing your space.
- Do I need to book a move-in appointment?
- Can I reserve a lift for moving furniture?
- How many keys or access fobs will I receive?
- Can I request additional keys or access fobs?
- What happens on my move-in day?
Living with Incremental Living
Make the most of your home with information about facilities, services & everyday life.
- How do I contact the on-site management team?
- Are communal facilities available 24 hours a day?
- How do I book a shared space or amenity?
- What is the Incremental Living resident app?
- How do I receive parcels and deliveries?
Maintenance, repairs & support
Find out how to report a problem, request a repair, get emergency assistance or contact our support team.
- What counts as an emergency maintenance issue?
- How do I make a formal complaint?
- What happens after I submit a complaint?
- How often are communal areas cleaned?
- How do I report a faulty appliance?
