Are there any restrictions on removal companies or moving large furniture?

Removal companies are welcome, but we ask you to plan large moves in advance to protect the building & reduce disruption to neighbours.

Before your removal day

• Tell us the proposed arrival time & whether you have a removal van.
• Check the designated unloading point & any vehicle restrictions.
• Confirm the size of furniture against lifts, doors & corridors.
• Ask if a lift booking or protective covering is required.
• Make sure your removal team can carry items safely without blocking fire exits.

Only use permitted routes for carrying furniture. Fire doors must not be wedged open & corridors should be cleared as soon as items are delivered.

Some buildings may have arrangements for moving during busier hours. We will explain these when you tell us your plans, rather than applying one timetable to every development.

If a large item will not fit through the available access route, do not force it through or dismantle building fixtures without approval.

You are responsible for damage caused by your removal arrangements, subject to the tenancy terms & the law.