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Can friends or family help me move in?

Yes. Friends or family can help you move your belongings into the apartment, provided they follow the building’s access, safety & visitor arrangements.

When bringing helpers

  • Let us know if several people or vehicles will arrive together.
  • Share the agreed unloading point & arrival time with your helpers.
  • Keep entrances, lifts & fire escape routes clear.
  • Make sure visitors are accompanied in resident-only areas where required.
  • Avoid excessive noise or blocking a shared facility during the move.
  • Do not give building access credentials to people who are not authorised.

Your helpers may be able to assist with carrying boxes while you complete the check-in process. We recommend checking that everyone understands the correct apartment & safe access route.

Visitors are not automatically additional tenants, but anyone who intends to live in the apartment permanently needs to be declared & authorised.

You remain responsible for the actions of people you invite into the building, subject to the tenancy terms & law. Please report any accidental damage promptly.