Can I access, correct or request deletion of my personal information?

Yes. You have data protection rights, including the ability to request access to personal information we hold about you or ask us to correct information that is inaccurate.

You may also ask for information to be erased in circumstances where the law gives you that right. Deletion is not always possible, for example where we must retain tenancy or payment records to meet a legal obligation or address a legitimate claim.

How to make a request

Contact us through your usual tenancy correspondence or our official contact route.
Explain whether you want access, correction, deletion or another data protection right.
Tell us which information or account the request concerns.
We may ask for suitable identity verification before disclosing sensitive information.
We will explain any relevant restriction if a request cannot be met in full.

The normal response period for data rights requests is one month, subject to lawful extensions in certain circumstances. The UK GDPR applies in England, with EU GDPR & Irish rules relevant in Dublin.