Can I arrange additional cleaning services for my apartment?

You can ask about optional cleaning services for your apartment. These are not automatically included in your rent or guaranteed at every development.

We may be able to suggest a suitable provider or confirm an available arrangement. The service, price & booking process will depend on the building & the provider.

Before booking

• Explain the cleaning you need, such as a one-off deep clean or regular domestic cleaning.
• Check whether the service is available for your apartment.
• Ask for the full price & any cancellation conditions.
• Confirm who will provide the service & how they will gain access.
• Keep any agreement or payment confirmation.

A cleaner is a visitor or contractor, so building security rules still apply. Do not give permanent access credentials to an unapproved third party.

If cleaning is required because of a maintenance problem, leak or defect for which we are responsible, report that issue to us separately rather than booking & paying a cleaner without discussion.

Routine communal cleaning remains part of the building management service.