Can I arrange deliveries of large furniture or appliances?

Yes. You can arrange delivery of large furniture or appliances, but please tell us in advance so we can check access & protect shared areas.

Before the delivery

• Measure the item & the route through doors, lifts & corridors.
• Check whether a loading area or lift booking is available.
• Provide the date, expected arrival window & size of the delivery vehicle.
• Confirm someone will be available to receive & direct the delivery.
• Arrange any installation permissions needed for plumbing, electrical work or drilling.
• Ensure packaging can be removed without blocking the bin store or escape routes.

Our parcel handling service is designed for ordinary deliveries. We do not routinely accept, move or store large items for residents, especially before the tenancy begins.

Delivery drivers must follow the building’s security & unloading arrangements. If an item cannot be carried safely through the designated route, do not force it or dismantle building fixtures without approval.

Contact the management team before booking a particularly large item or installation.