Skip to content
English - United Kingdom
  • There are no suggestions because the search field is empty.

Can I arrange for a pet sitter or dog walker to access my apartment?

Yes. You can arrange for a pet sitter or dog walker, provided their visits comply with the building’s security & visitor rules.

You remain responsible for the person you authorise & for your pet’s welfare under your tenancy agreement.

Before arranging access

  • Make sure the pet is permitted to live in the apartment.
  • Tell the sitter or walker how to contact you & enter as an authorised visitor.
  • Do not share permanent building codes or access credentials publicly.
  • If the person needs regular independent access, ask us about the approved arrangement.
  • Explain the building’s rules on lifts, corridors & communal areas.
  • Arrange safe key handling & make sure your pet is properly supervised.

We do not routinely hand apartment keys to an unverified contractor or keepers on a resident’s verbal request. The on-site team may need written authorisation before helping with access.

If a sitter cannot enter because of an access fault, ask them to contact you first rather than forcing entry.