Can I arrange furniture deliveries before my move-in date?

Please arrange for furniture & large deliveries to arrive on or after your confirmed move-in date, when you can receive them or have an agreed person present.

We cannot routinely accept or store large furniture before your tenancy begins. Delivery companies should not be given unrestricted building access.

Before ordering

• Measure the apartment & the route through doors, corridors or lifts.
• Check whether an unloading area or delivery time slot is available.
• Confirm any building rules for large items.
• Choose a delivery date when you have access to the apartment.
• Make sure someone can meet the driver & direct the delivery.

If a retailer only offers an earlier delivery date, ask us before committing. We can confirm whether an exception is possible, but early acceptance or storage is not guaranteed.

For appliances that require installation, check that the proposed work is permitted & does not interfere with existing building services.

Small parcels after move-in follow your development’s normal parcel handling arrangements.