Can I change my rent payment date?

You can ask to change your usual rent payment date. Any change must be agreed in writing because it affects the schedule in your tenancy.

Our standard date is the first day of each calendar month, but we understand that salary, pension or other income dates do not always line up with it.

How to request a change

• Tell us the payment date you would prefer & why.
• We will check whether that date can be accommodated.
• We will calculate any adjustment needed for the transition between dates.
• We will confirm any agreed new schedule in writing.
• You can then update your standing order or other payment instruction.

Please keep paying on the existing date until we have confirmed a change. Moving the date yourself does not prevent a payment being treated as late under the current agreement.

If you are already struggling to pay on time, contact us before the next payment is due so we can discuss your situation separately.