Can I move in during the evening, at weekends or on public holidays?

Evening or weekend move-in appointments may be possible, depending on the development & the on-site team’s availability. Public holiday appointments are not guaranteed.

We will confirm the available options once your tenancy is ready for check-in. A tenancy starting on a particular date does not mean that someone will automatically be available for key collection at any time that day.

If you need an out-of-hours appointment

• Tell us your preferred date & arrival window as early as possible.
• Explain if you are travelling from another city or country.
• Check whether your removal or delivery booking can be flexible.
• Wait for the confirmed appointment before arranging an arrival outside normal hours.
• Keep the correct on-site contact details for the day.

There may be a practical alternative if the team cannot meet at your requested time, but we need to agree that arrangement beforehand.

Do not travel expecting an unconfirmed late-night key handover. We will provide the applicable instructions in writing.