Can I receive grocery and food deliveries directly to my apartment?

Yes. You can order groceries & takeaway food to your apartment. Perishable deliveries should normally be received by you personally, rather than left with the on-site team.

How to arrange delivery

• Use your full apartment address & correct building entrance.
• Keep your phone available when the driver arrives.
• Follow the intercom & visitor access instructions.
• Meet the driver at the designated point if delivery beyond the entrance is restricted.
• Collect food promptly to avoid spoilage or obstruction.
• Do not share permanent access codes in delivery instructions.

Our teams are not able to guarantee refrigerated storage or safe handling for chilled, frozen or prepared food. Ancoats Yard’s concierge service does not automatically include accepting perishable orders.

For grocery deliveries involving a large number of crates or a vehicle needing extended unloading time, check the building’s delivery arrangements first.

If a driver is having difficulty finding the entrance, contact them directly using the delivery service’s own app or number.