Can I use the building's lifts and loading areas when moving out?

You can ask to use the building’s lift or loading area when moving out, subject to availability, safety requirements & any booking process.

Before your removals arrive

• Tell us your proposed date & time.
• Ask whether a lift booking or protective covering is needed.
• Check where the removal vehicle may stop.
• Confirm dimensions for particularly large furniture.
• Share access instructions with your removal company.
• Keep corridors, entrances & emergency routes clear.

Exclusive use of a lift or loading bay is not guaranteed. Other residents still need safe access to the building.

Do not exceed lift load limits, wedge open fire doors or dismantle fixtures without permission. Any accidental damage should be reported promptly.

Instructions at Westferry Wharf, Ancoats Yard, Temple Quarter, Ouseburn Court & Docklands Living may differ. Use the move-out information for your own development.

If you need additional assistance because of a disability or another access requirement, tell us when arranging the move.