Can I withdraw my application?

You can tell us if you no longer want to continue with an application. Please notify us as soon as possible so we can stop any unnecessary checks & explain what happens next.

If you have only enquired or submitted information, withdrawing will usually be straightforward. If you have paid money or already signed an agreement, your position depends on the payment terms, tenancy agreement & applicable law.

Before withdrawing

• Check whether you paid a holding deposit or another permitted payment.
• Read the terms explaining when a payment is refundable.
• If you have signed a tenancy agreement, check the legal obligations that have already begun.
• Confirm your withdrawal using your application correspondence & keep a copy.

In England, withdrawing after paying a holding deposit can be a permitted reason for the deposit to be retained, subject to statutory conditions. In Dublin, different rules & agreed terms apply.

It is better to clarify your options before abandoning an application or missing a deadline.