Can someone else attend a viewing on my behalf?

Yes. Someone can normally attend an apartment viewing on your behalf if you cannot be there personally, provided the arrangements are agreed in advance.

How to arrange a representative

• Contact us before the appointment.
• Tell us the visitor’s name & how they are connected to you.
• Confirm which apartment they should view.
• Explain what questions or features you want them to check.
• Ask whether a live video call during the viewing is possible.
• Make sure the visitor follows the building’s security & privacy arrangements.

We can share general information about the apartment with your representative, but we may need your authorisation before discussing sensitive application details.

A representative attending a viewing does not automatically authorise them to sign the tenancy, complete identity checks or provide financial information for you.

If you are overseas, you may prefer a virtual viewing with our team. Either way, check that the exact apartment’s features & terms suit you before proceeding with an application.