Do I need to book a move-out appointment?

Yes. We ask you to book a move-out or key handover appointment so the team can plan the final checks & return of your access credentials.

We will explain the available times after receiving your notice. The arrangements can differ between developments.

Before booking

• Confirm the legal end date of your tenancy.
• Check whether you want to attend the final inspection.
• Leave enough time to remove furniture & clean.
• Arrange loading or lift access for removals.
• Gather all keys, fobs & other access items.
• Tell us about any accessibility needs.

We may offer a pre-move-out discussion so you can address relevant issues before leaving. The formal inspection may take place after you have vacated.

Do not assume that leaving keys inside the apartment or giving them to an unauthorised person completes the handover.

If your plans change, contact the team before your booked time. We will confirm the appropriate next steps in writing.