Do I need to provide a forwarding address?

We ask for a forwarding email address or another reliable contact when your tenancy ends. This helps us arrange deposit repayment & deal with any final account questions.

Useful information

• A current email address.
• A telephone number.
• A forwarding postal address if important documents need to reach you.
• The details needed to return a deposit securely.
• A suitable contact if you are relocating overseas.

We will only request information reasonably needed for tenancy administration. You do not have to disclose unrelated personal details.

We may need to verify repayment instructions before releasing money or confidential correspondence. Use the secure method we provide for sensitive information.

In England, deposits are handled through the relevant tenancy deposit protection arrangements. In Dublin, the lawful remaining security deposit should be repaid promptly once the final checks are complete.

If your contact information changes after you leave, let us know so we can update any outstanding correspondence.

Keep a copy of your final statement & tenancy documents.