Do I need to repair any damage before moving out?

If you have caused damage beyond ordinary wear & tear, tell us before moving out. We can assess what needs repair & whether it is your responsibility.

Steps to take

• Review the check-in inventory & earlier repair reports.
• List any broken fixtures, damaged flooring or supplied furniture.
• Report damage affecting safety immediately.
• Ask us whether an approved contractor is required.
• Do not attempt electrical, plumbing or structural repairs yourself.
• Keep records of any agreed remedial work.

You may be responsible for a reasonable repair cost if you or your visitors caused damage, subject to the agreement & relevant law.

Normal wear & tear is different. We cannot automatically charge for ordinary ageing or the full price of a new replacement where that unfairly improves an older item.

Unapproved repairs may make matters worse, so check with the on-site team before undertaking work. We will consider outstanding items fairly at the final inspection.

If the repair is our legal responsibility, report it through the usual maintenance process.