Do you contact employers or previous landlords for references?

We may contact your employer or a previous landlord if those references are relevant to your application. Not everyone will need both types of reference.

Employment references

An employer may be asked to confirm matters such as your employment, salary or contract details. If you are self-employed, retired or receiving income from another source, we may ask for alternative evidence instead.

Landlord references

A previous landlord may be asked to confirm the tenancy dates, whether rent was paid & whether there were significant tenancy issues. If you are renting for the first time, tell us rather than providing an unrelated contact.

We will explain what referee information is needed & how it will be used. Giving accurate contact details can help avoid delays.

If a referee is difficult to reach, check your application correspondence for any request to supply updated details or alternative documents.