How are deposit disputes resolved in Ireland?

If you disagree about the return of a deposit from Docklands Living in Dublin, you can use the Residential Tenancies Board (RTB) dispute resolution process.

What to do first

Ask us for the amount we propose to return & an itemised explanation of any deduction.
Review the original inventory & final condition report.
Provide photographs, receipts or maintenance records that support your position.
Explain why you believe an amount should be repaid.
Keep copies of all correspondence & payment records.

If we cannot resolve the matter directly, the RTB offers services including mediation & adjudication. It can consider whether a deduction for damage, unpaid rent or bills is justified.

Under Irish law, the deposit should be returned as soon as possible after the tenancy ends, except for lawful deductions. Ordinary wear & tear is not a basis for withholding money.

Ireland does not use the mandatory English tenancy deposit protection schemes, so you should not refer a Docklands Living dispute to an English scheme.