How can I provide feedback or make a suggestion?

We welcome feedback about your apartment, communal facilities & the way our teams work. You do not need to make a formal complaint to suggest an improvement.

Ways to give feedback

• Speak to your development’s on-site management team.
• Send a message through the normal resident contact channel.
• Use the resident app where a suitable feedback feature exists.
• Respond to a resident survey if one is sent to you.
• Use the official contact page if you cannot find your local details.

Useful suggestions might cover facility opening hours, community activities, clearer building information, recycling arrangements or an improvement to resident communications.

Tell us which development your idea concerns & how you think it would help. We will consider practicality, safety, costs & the needs of other residents.

We may not be able to introduce every suggestion, but feedback helps us review our services. If your message concerns a current repair, safety risk or formal complaint, please use the appropriate reporting route as well.

You can contact us at Incremental Living.