How do I register for and access the resident app?

If your development has a resident app, we will explain how to register & access it in your welcome information or move-in guide.

The app is listed at Westferry Wharf, Ancoats Yard, Temple Quarter & Docklands Living. Ouseburn Court residents should use the normal management contacts instead.

Getting started

• Check your welcome email for an invitation or the approved app details.
• Use the email address associated with your tenancy.
• Follow the registration or verification steps supplied.
• Set a secure password or use the supported sign-in method.
• Check your profile & any notification settings.
• Contact the team if your invitation has not arrived.

Do not register through a link from an unverified message or share your login with a visitor or contractor.

If your email address has changed, ask the management team to update your resident record before trying to open a second account.

Some facilities & services may remain accessible only through staff or a separate booking method, even after you activate the app.