How do I report antisocial behaviour or a neighbour dispute?

You can report antisocial behaviour or a neighbour dispute to our management team. We treat safety concerns seriously & review reports fairly.

How to report a concern

• Tell us your development & apartment reference.
• Explain what happened, when & where.
• Describe the behaviour rather than making assumptions about someone’s motives.
• Tell us whether there were witnesses or previous incidents.
• Provide relevant information or evidence collected lawfully.
• Let us know if you are concerned about your safety.

You can use the normal resident support channel or the resident app where the feature is available. Ouseburn Court does not currently list a resident app, so use its management contacts.

For violence, threats, a crime in progress or immediate danger, call 999 in England or 112/999 in Ireland. Do not wait for a routine complaint to be reviewed.

We may need to contact other residents or relevant agencies, but will take account of confidentiality & the applicable law.