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How do I set up broadband in my apartment?

Broadband inside your apartment may need to be activated or ordered separately, depending on the development & the services included in your tenancy.

All five build-to-rent developments list high-speed Wi-Fi as a resident service, but that does not automatically mean your private apartment has a ready-to-use broadband subscription included in the rent.

How to get connected

  • Check the move-in guide for the apartment’s broadband arrangements.
  • Find out whether a service is already supplied or whether you need a personal contract.
  • If choosing a provider, confirm coverage & which connections the building supports.
  • Arrange installation or activation for after you have authorised access to the apartment.
  • Ask for consent before work that involves drilling, cabling or changes to the property.

Keep any service activation date & provider account details with your move-in records.

If you work from home, it is worth checking connectivity before you rely on it for essential calls. You may also have access to the building’s co-working space under its resident rules.