How do I submit my supporting documents securely?

Use the secure upload or referencing link provided as part of your Incremental Living application. We support online referencing so you can provide documents without having to post paper copies.

Before uploading

• Check that the message & link genuinely relate to your application.
• Make sure documents are clear, complete & readable.
• Provide only the information requested for the relevant check.
• Check that names, dates & addresses match the details in your application.
• Follow any file-type or size instructions on the submission page.

Identity documents, income statements & bank information are sensitive. Do not upload them to a public link or send them to an unverified contact. Avoid ordinary email attachments unless we have specifically confirmed that method is appropriate.

If you receive an unexpected request for a payment, password or sensitive document, verify it using the details on our contact page before responding.

Keep the application confirmation so you can refer to the correct request if an upload needs to be repeated.