How do you collect and use my personal information?

We collect & use personal information to manage enquiries, applications, tenancies & the services associated with your home. We explain the purposes & relevant legal basis through our privacy information.

Information we may collect

• Your name, contact details, address & household information.
• Identity, income & referencing information needed for an application.
• Tenancy terms, rent payments, deposit & billing records.
• Maintenance requests, communications & service preferences.
• Building access information where relevant.
• CCTV footage if cameras operate at your development & you enter a covered area.

We use this information for legitimate tenancy purposes, such as assessing an application, complying with the law, receiving rent, arranging repairs, protecting the property & communicating with residents.

Some processing is necessary for a contract, a legal obligation or a legitimate interest. Where consent is the appropriate basis, we will explain the choice available to you.

Our English operations are subject to relevant UK data protection law, while Dublin data processing is also subject to the EU GDPR & Irish requirements.

You can ask us for the privacy information identifying the relevant data controller & your rights.