How do you keep your developments safe and secure?

We manage the safety & security arrangements for each development, including access to the building, maintenance of communal areas & responding to reported concerns.

The precise equipment & staffing differ between buildings. A concierge or on-site management team is not the same as round-the-clock security, and we do not assume every property has identical cameras or door systems.

How you can help

• Use your assigned keys, fobs or access credentials responsibly.
• Do not let unknown people follow you into residents-only areas.
• Report lost keys, damaged doors or malfunctioning access controls promptly.
• Keep fire doors, corridors & escape routes clear.
• Tell us about suspicious activity or a safety issue in communal spaces.
• Follow the relevant building rules when inviting visitors.

If your development has CCTV, notices will explain where it operates & how the footage is handled.

For emergencies, follow the contacts & procedures given in your resident guide. If a crime or immediate danger is taking place, call the emergency services rather than relying on a routine maintenance request.