How is my tenancy deposit protected in England?

For apartments in England, we protect your tenancy deposit in a government-approved tenancy deposit protection scheme within 30 days of receiving it.

Approved schemes include the Deposit Protection Service, MyDeposits & the Tenancy Deposit Scheme. We will tell you which scheme is holding or insuring your deposit for your particular tenancy.

What you will receive

• The amount of your deposit & the property address.
• The name & contact details of the deposit protection scheme.
• The prescribed information explaining how the deposit is protected.
• Information about returning the deposit at the end of the tenancy.
• Details of the scheme’s dispute resolution process if you disagree about a deduction.

The legal deadline for providing the required information is also 30 days after we receive the deposit.

Keep the protection details with your tenancy agreement so you can find them when you move out.

For independent information, see GOV.UK tenancy deposit protection. Our Dublin development follows Irish rules instead of the English scheme.