How long does the move-in and check-in process take?

Allow approximately 30–45 minutes for a standard check-in appointment, although the actual time can be shorter or longer depending on your apartment & requirements.

This is for collecting your access credentials, confirming essential information & understanding the inventory and building arrangements. It does not include the time your removal company needs to unload or bring furniture upstairs.

What may affect the time

• Whether all tenancy paperwork & payments are already complete.
• The number of tenants collecting keys.
• Questions about the inventory or existing condition.
• Any accessibility requirements or additional building orientation.
• The number of access fobs or optional parking arrangements that need checking.

If you are trying to coordinate a delivery or van, leave some flexibility between check-in & the driver’s expected arrival time.

We will explain the appointment arrangements in your confirmation. If you need additional help or prefer a quieter check-in, let us know beforehand.