How will I know if my application has been approved?

We will confirm the outcome of your application using the contact details you provided. Approval should be confirmed in writing, rather than assumed from a completed referencing form.

Once the relevant checks have been completed, the next steps normally include reviewing the tenancy agreement, confirming the move-in date & completing any required payments.

What to check in an approval message

• The development, apartment number & agreed rent.
• The proposed tenancy start date.
• Any conditions that still need to be satisfied.
• Instructions to read & sign the agreement online.
• The deposit, payment & move-in arrangements.

Completing referencing is not necessarily the same as entering into a tenancy. Your tenancy terms & any outstanding conditions must still be agreed.

For properties in England, rent must not be requested or accepted before the tenancy agreement is signed by both parties.

If an approval message appears to refer to the wrong apartment or start date, ask for that to be corrected before signing.