How will I receive important updates about my building?

We send building updates through the resident communication channels used at your development. These may include email, the resident app where available & notices in suitable communal areas.

Examples of updates

• Planned maintenance or interruptions to building services.
• Changes to facility opening hours or access.
• Relevant safety or security information.
• Resident event invitations & community news.
• Important information about deliveries or shared spaces.
• Tenancy-specific correspondence, sent privately where appropriate.

Westferry Wharf, Ancoats Yard, Temple Quarter & Docklands Living list a resident app. Ouseburn Court uses other management communication routes.

Keep your email address & contact details current, especially if a message concerns safety, access or a required legal notice. Not every announcement will be delivered by app notification alone.

If you are not receiving expected messages, check your spam folder & tell the management team. Formal tenancy notices follow the relevant legal delivery requirements rather than ordinary event-notification settings.