Is cleaning inside my apartment included in my rent?

Routine cleaning inside your apartment is your responsibility and is not part of the standard monthly rent.

You should keep the home reasonably clean, look after supplied fixtures & appliances, deal with everyday spills & dispose of rubbish appropriately.

What is covered separately

• We arrange repairs to landlord-maintained equipment & essential building systems.
• We organise normal cleaning of the communal areas we manage.
• We investigate leaks, defective ventilation or other property issues that may cause damp or mould.
• We assess cleaning needs arising from building repairs or a fault we are responsible for.

You do not have to pay for ordinary wear & tear or for a landlord’s legal repair duties. Likewise, we cannot automatically insist on professional end-of-tenancy cleaning regardless of the apartment’s condition.

If you want help with optional domestic cleaning, ask us whether a suitable service is available at your development. Any separately arranged cleaning cost should be explained before you agree.