What are Incremental Living's responsibilities as my landlord?

We are responsible for managing the property, arranging necessary repairs & meeting the landlord duties that apply to your home. Your agreement identifies the legal landlord, while our team provides day-to-day management.

Our responsibilities include

• Maintaining the structure & relevant installations, including heating, hot water & sanitation.
• Keeping relevant communal areas & building services in safe working order.
• Arranging the legally required safety inspections & certificates.
• Responding to reported problems within a reasonable time, with urgent risks prioritised.
• Respecting your privacy & arranging non-emergency access appropriately.
• Providing tenancy, rent & deposit information as required by law.
• Following proper legal processes when changing rent or ending a tenancy.

Some services, such as broadband within your apartment or optional parking, depend on your individual agreement.

You should report faults promptly & give reasonable access for agreed repairs. Please do not try to repair electrical, gas or fire safety systems yourself.

English duties are explained by GOV.UK; Irish landlord duties are covered by the RTB.