What documents or identification should I bring on move-in day?

Please bring the original identification or accepted digital identity information requested in your move-in confirmation. We may need to verify that the person collecting the keys is authorised.

Useful things to bring

• Your photo ID, such as a passport or accepted identity document.
• A copy of your check-in confirmation & apartment reference.
• Your phone so you can open digital documents or access instructions.
• Any outstanding documents specifically requested before move-in.
• Contact details for anyone collecting keys on your behalf, if agreed.

You do not normally need to carry printed copies of every document already provided through secure referencing, unless we have told you otherwise.

In England, right-to-rent checks must have been completed for the relevant adult occupants. Key collection does not replace those legal checks. Our Dublin homes follow Irish identity requirements.

If your ID has changed or you cannot bring the document named in your confirmation, let us know beforehand so we can agree the correct verification route. Do not send identity documents to an unverified contact.