What happens if I disagree with a proposed deposit deduction?
If you disagree with a proposed deposit deduction, tell us which amount you dispute & why. We will review the evidence & explain our position.
How to raise the issue
- Ask for a clear itemised breakdown.
- Compare the condition with the check-in inventory.
- Provide photographs, reports or previous repair correspondence.
- Explain any fair wear & tear or pre-existing damage.
- Ask how the amount was calculated & whether it can be reconsidered.
- Keep written copies of your discussions.
We aim to resolve concerns directly where possible. A disagreement does not mean that we can automatically retain the whole deposit.
Independent help
In England, authorised tenancy deposit protection schemes provide a free independent dispute process. In Dublin, the RTB provides mediation & adjudication services for tenancy disputes.
We will explain which scheme or process applies to your apartment & provide the information needed to progress a formal challenge.