What happens if I have outstanding rent or charges when I leave?

If rent or another lawful charge is outstanding when you leave, we will explain the balance & ask you to settle it.

What the final account may include

• Rent due up to the lawful tenancy end date.
• Any agreed additional service or parking payments.
• Charges you remain responsible for under your agreement.
• Reasonable repair, cleaning or missing-item costs where justified.
• Credits or overpayments already recorded.

We will review the amounts & provide a breakdown. The deposit may be used for permitted deductions, including unpaid rent, but this does not automatically settle every debt if the amount owed exceeds the deposit.

In England, disputed deposit deductions can be referred to the approved protection scheme. In Dublin, the RTB provides dispute resolution.

If you cannot pay the full balance immediately, contact us to discuss your circumstances before ignoring the statement. Any repayment arrangement must be agreed in writing.

We do not withhold personal belongings as security for unpaid rent. Your final statement & relevant legal rights determine the appropriate next steps.