What happens if I leave belongings behind after moving out?

Please remove your personal belongings before your tenancy ends. If items are left behind, contact us promptly so we can discuss appropriate collection arrangements.

Unclaimed items may need to be stored, returned or disposed of in accordance with the applicable law. We will not automatically treat everything left in the apartment as abandoned or immediately discard valuable belongings.

What to do if you forgot something

• Tell us which item was left & where.
• Provide your former apartment reference & contact information.
• Wait for confirmation that the item has been located.
• Arrange a suitable collection time if it can be recovered.
• Ask about any reasonable handling or storage charge.

We may need to act quickly if something is perishable, hazardous or creates a safety risk. Large furniture & rubbish can also incur legitimate removal costs where permitted by law.

Leaving belongings behind does not extend your tenancy or give you continuing building access. Please make arrangements through the management team rather than entering after handover.