What happens to my tenancy deposit if I transfer apartments?

Your deposit arrangements will depend on whether the transfer involves a new tenancy or a permitted change to the existing one. We will confirm the treatment in writing before the move.

What usually happens

• We check the amount held for your current apartment.
• We assess any unpaid rent or other existing obligations.
• We confirm the deposit required for the new apartment.
• Where a new tenancy is created, the existing deposit is dealt with through the proper return process.
• A new deposit may need to be paid before the new keys are issued.
• We give you the applicable protection or receipt information.

In England, a new tenancy deposit must comply with the five- or six-week cap & be protected in an approved scheme. We cannot simply ignore the existing scheme record. Any agreed amount must normally be returned within ten days after both sides agree the sum due.

In Dublin, the security deposit is capped at one month’s rent & should be returned promptly, subject to lawful deductions.

Do not assume a previous deposit automatically pays the next one without written agreement.