What information do I need to provide when making an enquiry?

You only need to share enough information for us to understand what you want & contact you. A basic enquiry does not require full referencing documents.

Useful information

• Your name & preferred email address or phone number.
• The apartment or development you are interested in.
• The number of bedrooms you need.
• Your target move-in date.
• Your approximate rental budget.
• Whether you prefer an in-person or virtual viewing.
• Any accessibility requirements or questions for our team.

You can also mention whether you are applying jointly or moving from overseas, but we do not need sensitive financial documents at the enquiry stage.

If you apply, we may request identity documents, income evidence & references through a secure process. Our usual household affordability threshold is 2.5 times the annual rent.

Do not send passports, full bank statements or other sensitive documents through an unexpected link or ordinary enquiry form unless we have provided an approved secure method.