What rules apply to noise and antisocial behaviour?

We ask residents to keep noise at a reasonable level & avoid behaviour that disrupts other people’s enjoyment of their homes.

Examples of behaviour to avoid

• Repeated loud music, shouting or parties that disturb neighbours.
• Harassment, threats or abusive behaviour.
• Damage or misuse of shared facilities.
• Blocking access routes or creating hazards.
• Allowing visitors to cause disturbances.

Everyday household sounds are part of apartment living, so we consider the time, volume, frequency & circumstances when reviewing a concern.

If you are disturbed by noise

• If it is safe & appropriate, a polite conversation may resolve the issue.
• Record when the problem occurs & what is happening.
• Report persistent problems to the on-site team.
• Call the police or emergency services if you are in immediate danger.

We will review concerns fairly & take proportionate action under the tenancy rules. We cannot guarantee complete silence or remove a resident without following legal procedures.

Any building-specific quiet-hour guidance is explained in the resident information supplied at move-in.