What should I do if a smoke or carbon monoxide alarm sounds?

Treat a smoke or carbon monoxide alarm seriously. Do not silence it & continue as normal without checking what action is required.

If a smoke alarm sounds in your apartment

• If you see smoke, smell burning or suspect fire, leave by a safe route & close doors behind you.
• Call the fire service from safety: 999 in England or 112/999 in Ireland.
• Do not use a lift during an evacuation.
• Follow the fire instructions specific to your development.
• Never re-enter a dangerous area to collect belongings.

If a carbon monoxide alarm sounds

• Move everyone outside into fresh air immediately.
• Do not stay inside to search for the source.
• Call the gas emergency service: 0800 111 999 in England or 1800 20 50 50 in Dublin, where a gas emergency is suspected.
• Seek urgent medical advice if anyone has a headache, dizziness, nausea or other possible symptoms.
• Contact our emergency building team once safe.

Some buildings use a stay-put strategy for fires elsewhere. Always follow your own building’s instructions & emergency service directions. A warning inside your apartment or visible danger needs immediate action.