What should I do if I cannot afford to pay my rent on time?

If you think you may not be able to pay your rent on time, tell us as early as possible. You do not need to wait until the payment is overdue.

We will discuss your circumstances & can consider whether a short-term payment arrangement is appropriate. Any agreement must be confirmed in writing & does not automatically change your tenancy terms.

How to prepare

• Explain how much of the rent you can pay & when.
• Tell us whether the problem is temporary or likely to last longer.
• Check whether you are entitled to any benefits or housing support.
• Review other essential outgoings & seek free, independent debt advice if needed.
• Keep a written record of any payment arrangement we agree.

For England, organisations such as Citizens Advice can help with rent arrears & financial difficulties. In Ireland, MABS offers free money & debt advice.

Please continue paying what you reasonably can while a plan is discussed. Ignoring missed payments usually makes the situation more difficult to resolve.