What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a gas leak, leave the affected area & contact the gas emergency service immediately. Do not wait for a routine maintenance response.

Take these precautions

• Do not smoke, vape, light a flame or use matches.
• Do not operate electrical switches, sockets, plugs or door entry systems near the leak.
• Open doors or windows only if it is safe to do so while leaving.
• Do not try to locate or repair the leak yourself.
• Call from outside the affected area.

Emergency gas numbers

• England: National Gas Emergency Service on 0800 111 999, available 24 hours.
• Dublin: Gas Networks Ireland on 1800 20 50 50, available 24 hours.

If anyone is in immediate danger or the gas service tells you to, call 999 in England or 112/999 in Ireland.

Once you are safe, tell our urgent building contact so we can assist with access & any necessary repairs. Not every apartment has an individual gas supply, but the emergency advice still matters if gas is suspected nearby.

See National Gas or Gas Networks Ireland.