What should I do if my neighbours are making excessive noise?

If a neighbour is making excessive noise, tell us if the problem continues or seriously affects your enjoyment of the apartment.

Some everyday sounds are unavoidable in apartment buildings, so it helps to distinguish occasional activity from repeated or unreasonable disruption.

What you can do

• If you feel comfortable & it is safe, politely explain the problem to your neighbour.
• Make a brief note of the date, time, duration & type of noise.
• Check whether the disturbance falls within our 10pm–8am quiet hours.
• Report persistent noise to the on-site management team.
• Explain how often the issue happens & whether you have already raised it.

We will review the information & decide what action is appropriate. We cannot guarantee complete silence, but repeated loud noise may breach the tenancy or building rules.

If you feel threatened, do not confront the person. Contact the police in an emergency. For ongoing nuisance, the local council in England or relevant Irish services may also provide advice.