What should I do if the communal bins are full or the bin store is untidy?

If a communal bin is full, damaged or the waste area needs attention, report it to the on-site management team.

All five developments have on-site management & maintenance services, although the exact waste collection schedule differs by location.

What to do

• Use another clearly labelled container for the same waste stream if one is available.
• Do not force rubbish into an overflowing bin.
• Keep bags & boxes out of corridors, doorways & escape routes.
• Tell us which bin or area is affected.
• Include a photograph if it helps show a spill, blockage or broken container.
• Report pests, sharp objects or another immediate hygiene hazard promptly.

We can check whether an additional collection, cleaning visit or repair is needed. Residents should not attempt to move large waste containers or deal with dangerous spillages themselves.

If you notice repeated overflowing, please tell us so we can review the collection capacity & the arrangements for the building.

Your resident guide shows the correct way to report a waste-area issue.