When do I need to pay my tenancy deposit?

We will confirm when your tenancy deposit needs to be paid as part of your approved application & move-in arrangements. It must be paid by the agreed deadline before you receive your keys.

For our apartments in England, we normally arrange for the tenancy agreement to be signed before collecting the remaining tenancy deposit & first rent payment. The deposit must then be protected in an approved tenancy deposit scheme within 30 days of receipt.

For Docklands Living in Dublin, the security deposit is normally paid when the rental terms are agreed, before the tenancy starts. It is limited to one month’s rent.

Before making a payment

• Check the agreed deposit amount & due date.
• See whether an earlier holding or reservation payment has been credited.
• Use the secure payment instructions supplied with your tenancy paperwork.
• Keep a record of the amount, date & reference.

If the timing creates a problem, contact us before the payment deadline. Do not assume that an application can proceed to key collection while the required payment is outstanding.