Where can I find independent advice about my tenancy rights?

You can get free, independent advice about your tenancy rights. The best organisation depends on whether your apartment is in England or Dublin.

England

• Citizens Advice provides guidance on rent, deposits, repairs & tenancy problems.
• GOV.UK explains the main private-renting rights & responsibilities.
• Shelter England offers housing information & advice.
• Your local council can advise about certain housing standards or unlawful landlord behaviour.

Dublin

• Residential Tenancies Board explains Irish tenancy rights, registration & dispute resolution.
• Threshold offers independent housing advice to renters.
• Citizens Information explains Irish public services & legal protections.

You can always raise a question with us first, particularly if you need a repair, document or payment explanation. Independent advice is useful if you want to check your legal position or disagree with our response.

Keep copies of your tenancy agreement, notices & correspondence when seeking help.