Who is responsible for cleaning communal areas?

We arrange cleaning of the communal areas at our build-to-rent developments. This includes shared spaces & circulation areas that are part of the building management service.

Areas we look after

• Main entrances, corridors & suitable shared stairwells.
• Lifts & resident circulation areas.
• Lounges, co-working areas & other shared rooms.
• Gyms & communal facilities.
• Shared waste areas & relevant building entrances.
• Other common spaces where cleaning falls under our management.

The schedule & precise responsibilities vary by development & facility. For example, Westferry Wharf has extra rooms such as a cinema & games room, while Ouseburn Court has a different selection of spaces.

Residents should still tidy up after themselves, dispose of rubbish correctly & report spills or damage. We do not ask residents to carry out general cleaning of building corridors or shared facilities.

If a communal area needs attention, contact the on-site team with its location. We can arrange an additional visit or urgent clean-up if the circumstances require it.