Who manages your developments day to day?

Every one of our five build-to-rent developments has on-site management. Our teams are responsible for the building & resident services.

All five developments list maintenance, parcel handling & resident events. Ancoats Yard also has a concierge service. Westferry Wharf, Ancoats Yard, Temple Quarter & Docklands Living list a resident app, while Ouseburn Court has its own building contact arrangements.

Getting assistance

• Maintenance: report the issue using the contact method provided for your building or the resident app, where available.
• Parcels & facilities: follow the guidance supplied by your on-site team.
• Urgent problems: use the emergency contacts given when you move in.
• Tenancy questions: use the contact details supplied with your tenancy paperwork.

Opening hours & service arrangements can differ, so refer to your development’s welcome information. A concierge service is not the same as round-the-clock reception.